Natural Sciences

CS Graduate

- Lead the digital transformation and technological strategy of a nationwide Roadside and Medical Assistance provider serving premium automotive brands under manufacturer warranty programs

- Architected and continuously evolve the company’s internal case management system to align with strict warranty procedures and partner requirements from top-tier automotive OEMs

- Coordinate with operations, legal, and partner representatives to translate roadside warranty coverage into actionable workflows and digital logic within the CMS

- Oversee development and integration of features such as incident tracking, geolocation support, job assignment, invoicing, partner-specific reporting, and SLA enforcement

- Ensure data consistency and compliance across warranty-linked service protocols through robust back-end logic, validation rules, and modular system design

- Mentor in-house and contracted developers while managing version control, deployments, and architectural decisions aligned with company growth and evolving partner demands

- Led development of a Laravel middleware service that synchronized sales and order data with ExactOnline ERP

- Handled complex OAuth2 token logic, data mapping, and retry mechanisms using queues

- Built detailed logging and reporting modules for API sync operations

- Architected and developed a roadside assistance web platform for dispatchers and field teams

- Built real-time job tracking, image upload functionality, and dynamic job status updates using Livewire

- Integrated Google Maps for route visualization and Firebase for alerting features

- Oversaw code quality, repository management, and CI workflows